Shipping & Returns

piCture pOlish ships to selected worldwide destinations (if you are not able to find your location below unfortuantely we do not ship to you)

We are approved 'Dangerous Goods Shippers' according to Australian & International rules and regulations.

We have a 3 bottle/product minimum purchase (automatically calculated) on-line for all orders.

We accept payment via PayPal or Credit Card (Mastercard or Visa only).

All orders are generally processed and despatched within 1 to 2 business days unless otherwise advised.

Please ensure your email address is correct otherwise you will not receive your order confirmation and shipping information emails.

All orders are shipped 'signature only' for security purposes and proof of delivery.

If you have not received your order within 14 business days please contact us.

Strictly no return/refund for change of mind.  If your shades are received damaged please contact us within 7 days of receiving your order.

 

AUSTRALIA WIDE

$7.00 flat rate Australia wide with a maximum of 10 bottle/product per order shipped with Australia Post Eparcel.

Once your items have been shipped you will receive a track advice from Australia Post so you will always know where your order is. 

Need more than 10 bottles/product?  We can also ship larger amounts Australia wide please contact us to find out more.

 

INTERNATIONAL

Please see our shipping rates below for your destination and if you have any questions please contact us.

We do not ship via international airmail so please ensure your delivery address is a street location and not a PO Box (except for UAE).

Our shipping costs do not cover any import custom duties & taxes or miscellaneous charges and these are soley your responsiblity. 

We are unable to delcare your order as a gift. 

If you live in a remote area there may be an additional freight fee and we will advise this prior to processing your order so you can confirm.

Your shades are shipped with DHL Express (premium express service) and arrive within 3 to 5 business days with full tracking on-line

 

New Zealand, USA, Canada

3 up/to 8 bottles/product - AUD$20.00

9 up/to 17 bottles/product - AUD$26.00

 

Fiji, Hong Kong, India, Japan, South Korea, Macau, Malaysia, Philippines, Singapore, Taiwan & Thailand

3 up/to 8 bottles/product - AUD$24.00

9 up/to 17 bottles/product - AUD$31.00

     

Austria, Belgium, Denmark, France, Germany, Ireland, Luxemborg, The Netherlands, Norway, Portugal, Sweden, Switzerland & UK 

3 up/to 8 bottles/product - AUD$26.00

9 up/to 17 bottles/product - AUD$34.00

 

Czech (Rep of), Finland, Hungary, Malta, Poland, Saudi Arabia, South Africa & United Arab Emirates

3 up/to 8 bottles/product - AUD$32.00

9 up/to 17 bottles/product - AUD$42.00

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