Orders & Shipping

piCture pOlish HQ is located at Unit 3/59 Township Drive, Burleigh Heads, Queensland, Australia

Open: Monday to Thursday    Closed: Friday, Saturday, Sunday and Australian + Queensland Public Holidays

Selected 'appointment times' are available for shopping at piCture pOlish HQ so please email us via info@picturepolish.com.au to make your time.  You have access to the full range of products retailed via piCture pOlish on-line as well as the Every Day Deal.

Important things for you to know

 •  There is a 3 item minimum purchase on-line for all orders.

 •  There is a minimum 4 x MILV water decal purchase.  Therefore 4 x MILV water decals (of your choosing) = 1 item

 •  Please note you will only find MILV water decals under their category, they are not located in 'All Things' just in case you only look there.

 •  We ship to selected worldwide destinations (if your location is not listed below unfortuantely we do not ship to you)

•  When you buy 8+ items you automatically receive a discount of AUD$12.00 off your order

 •  Payment accepted via PayPal or Credit Card (Mastercard or Visa only).

 •  All orders are generally processed and shipped within 1 to 2 business days unless otherwise advised.

 •  Weekly shipping cut off is Thursday at 12:00 pm (Australian Brisbane Time).  No orders are shipped on Friday due to piCture pOlish HQ being closed.

 •  Please ensure your email address is correct otherwise you will not receive your order confirmation and shipping information emails.

 •  All orders are shipped 'signature only' for security purposes and proof of delivery. If you have not received your order within 14 business days please contact us.

 •  Strictly no return/refund for change of mind.  If your shades are received damaged please contact us within 7 days of receiving your order.

Australia Wide Shipping

 •  $8.00 flat rate Australia wide shipped with Australia Post Eparcel.

 •  There is a maximum of 10 items per Australian order.  If you need to order more than 10 items please place another order.  Your Every Day deal applies to each separate order you place.

 •  Once your items have been shipped you will receive a track advice from Australia Post so you will always know where your order is. 

International Shipping

 •  Please see our shipping rates below for your destination and if you have any questions please contact us.

 •  We do not ship via international airmail so please ensure your delivery address is a street location and not a PO Box (except for UAE).

 •  Our shipping costs do not cover any import custom duties & taxes or miscellaneous charges and these are soley your responsiblity. 

 •  We are unable to declare your order as a gift nor under value the true cost of your order for import purposes.

 •  If you live in a remote area there may be an additional freight fee and we will advise this prior to processing your order so you can confirm.

 •  Your shades are shipped with DHL Express (premium express service) and arrive within 3 to 5 business days with full tracking on-line

 •  Please note: that it is against the law to ship nail polish (which is dangerous goods) via international airmail and that is why we use DHL Express. The shipping rates we offer are awesome value because it's legal and when compared with a normal courier service or express/registered post costs from Australia it's much cheaper.

Currency Conversion

 •  All prices listed via our store are in AUS dollars. The financial institution that issues your credit card determines the exact exchange rate that you will be charged and that may vary from financial institution. To get an approximate of the current exchange rate, check out the link below:

     X-Rates.com (please make sure you change the conversion calculator to your currency to the Australian Dollar)

 •  piCture pOlish does not make any guarantees or promises about what the current exchange rate is or what you will be charged by your financial institution, and the above link is to provide you with an estimate only.

International Shipping Rates

New Zealand, USA, Canada

3 up/to 8 items - AUD $20.00

9 up/to 17 items - AUD $26.00

Hong Kong, Japan, South Korea, Macau, Malaysia, Singapore & Taiwan

3 up/to 8 items - AUD $24.00

9 up/to 17 items - AUD $31.00

United Kingdom, Austria, Belgium, Denmark, France, Germany, Ireland, The Netherlands, Norway, Sweden & Switzerland

3 up/to 8 items - AUD $26.00

9 up/to 17 items - AUD $34.00

Czech (Rep of), Finland, Hungary, Saudi Arabia & United Arab Emirates

3 up/to 8 items - AUD $32.00

9 up/to 17 items - AUD $42.00