Orders & Shipping

Please note: PP will be on holidays from Friday 19th December and returning Tuesday 30th December.  All orders received by 12:00pm Thursday 18th December (Brisbane, Australian time) will be shipped.  Our store will be open whilst we are on holidays and all orders received during that time will be shipped from 30th December 2014 thank you :)

piCture pOlish ships to selected worldwide destinations (if you are not able to find your location below unfortuantely we do not ship to you)

We are approved 'Dangerous Goods Shippers' according to Australian & International rules and regulations.

We have a 3 bottle/item minimum purchase (automatically calculated) on-line for all orders.

We accept payment via PayPal or Credit Card (Mastercard or Visa only).

All orders are generally processed and shipped within 1 to 2 business days unless otherwise advised.

Please ensure your email address is correct otherwise you will not receive your order confirmation and shipping information emails.

All orders are shipped 'signature only' for security purposes and proof of delivery.

If you have not received your order within 14 business days please contact us.

Strictly no return/refund for change of mind.  If your shades are received damaged please contact us within 7 days of receiving your order.

Gift Vouchers

Minimum AUD$25.00 up to AUD$100.00 value. Gift Vouchers can be purchased in Australian Dollars (AUD) only. Only one voucher can be used per order.  

Any outstanding difference between the voucher and the amount of booking must be paid at the time of order.  The voucher is valid for orders made with 3 months from the date of issue unless otherwise stated on the voucher email.  The voucher will expire at midnight on the expiry date stated on the voucher email and cannot be extended.  If there is any credit remaining after redemeption of the voucher it can be used towards future orders until the credit reaches zero.  Any balance that remains on the voucher after the expiry date is not available for use.  Additional values cannot be added to existing vouchers however additional vouchers can be purchased.  

The voucher recipient is responsible for the use and safety of their voucher and liable for all transactions on their voucher.  

Vouchers are non-refundable and cannot be exchanged for cash.

Australia Wide Shipping

$7.00 flat rate Australia wide with a maximum of 10 bottle/product per order shipped with Australia Post Eparcel.

Once your items have been shipped you will receive a track advice from Australia Post so you will always know where your order is. 

International Shipping

Please see our shipping rates below for your destination and if you have any questions please contact us.

We do not ship via international airmail so please ensure your delivery address is a street location and not a PO Box (except for UAE).

Our shipping costs do not cover any import custom duties & taxes or miscellaneous charges and these are soley your responsiblity. 

We are unable to delcare your order as a gift. 

If you live in a remote area there may be an additional freight fee and we will advise this prior to processing your order so you can confirm.

Your shades are shipped with DHL Express (premium express service) and arrive within 3 to 5 business days with full tracking on-line

 

New Zealand, USA, Canada

3 up/to 8 bottles/item - AUD$20.00

9 up/to 17 bottles/item - AUD$26.00

 

Fiji, Hong Kong, India, Japan, South Korea, Macau, Malaysia, Philippines, Singapore, Taiwan & Thailand

3 up/to 8 bottles/item - AUD$24.00

9 up/to 17 bottles/item - AUD$31.00

     

Austria, Belgium, Denmark, France, Germany, Ireland, Luxemborg, The Netherlands, Norway, Portugal, Sweden, Switzerland & UK 

3 up/to 8 bottles/item - AUD$26.00

9 up/to 17 bottles/item - AUD$34.00

 

Czech (Rep of), Finland, Hungary, Malta, Poland, Saudi Arabia, South Africa & United Arab Emirates

3 up/to 8 bottles/item - AUD$32.00

9 up/to 17 bottles/item - AUD$42.00

     

Ukraine

3 up/to 8 bottles/item - AUD$59.00

9 up/to 17 bottles/item - AUD$75.00

   
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